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How f222 Handles Your Personal Data

This page tells you exactly what data f222 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or contact our support team.

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f222 How f222 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

f222 applies consistent data-handling practices across every account interaction — from the moment you verify your JazzCash wallet to the point you request a Raast withdrawal. Below are the four areas where we are most deliberate about your data.

Account Security

Your account is protected by OTP verification on every login from a new device. We do not store your JazzCash or Easypaisa PIN — only the transaction reference number that confirms a payment cleared.

Cookie Use

We use session cookies to keep you logged in across your mobile browser and desktop without asking you to re-enter details every visit. You can clear cookies at any time through your browser or device settings.

Data Retention

We hold your account data for as long as your account is open and for any period required under applicable law. Once an account is closed and all obligations are settled, personal data is removed from active records.

Third-Party Sharing

We do not sell your data. We share information only with payment processors — such as the networks handling Raast or Easypaisa transfers — strictly to complete your transaction and verify identity.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or remove data we hold about you, reach our support team through any of the channels below. We aim to respond to all privacy-related requests within a reasonable timeframe. Include your registered contact number and the payment method linked to your account — JazzCash, Easypaisa or Raast — so we can verify your identity before making any changes.

Live Chat Start a live chat session directly from your account dashboard. Quote your registered number so we can pull your record and handle your data request without delay.
Email Support Send your privacy request to our support email address listed in the account help section. Include your account ID and the wallet type you use — JazzCash, Easypaisa or Raast.
In-Account Help Open the Help section inside your f222 account, select Privacy Request, and submit your query directly. We log every request and follow up by the same channel you used.

Your Privacy Questions on f222

These are the questions we get most often about how we collect, store and handle your data. If your question is not here, our support team can handle it through live chat or email.

We collect your name, mobile number, email address and the payment method you register — JazzCash, Easypaisa, Raast or bank transfer. We also record device and session data to maintain account continuity.

We share transaction data only with the payment processor needed to complete your deposit or withdrawal. We do not sell your wallet details or personal information to any third party for marketing purposes.

We retain records for as long as required under applicable law after your account closes. Once those obligations are met, your personal data is removed from our active systems.

Yes. Submit a request through live chat, support email or the in-account Help section. Include your registered mobile number and wallet type so we can verify your identity before acting on the request.

We use session cookies to keep your login active across devices. You can clear or block cookies through your mobile browser or device settings at any time; some account features may behave differently if cookies are disabled.

We store the transaction reference that confirms your Raast payment cleared. We do not store your Raast PIN or full bank credentials. Records are kept only as long as your account is active or law requires.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.